Returns and Exchanges

At Vape Club, we stand behind the quality of our electronic devices and offer a 14-day return policy for unused products in their original packaging. Please ensure all security seals are intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of delivery with your order number and reason for return.

• 2.
  Prepare the Package

  Securely pack the item in its original box, ensuring all cables, manuals, and accessories are included.

• 3.
  Ship the Item

  Send the package to our central warehouse using a trackable shipping service to ensure safe delivery.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 7 business days.